Terms and Conditions
This Agreement was last modified on 12th December 2018.
SmartPhones Fiti Kenya
Website: SmartPhones Fiti Kenya
Contact: 0792173257
1. Introduction
Welcome to SmartPhones Fiti Kenya. These Terms and Conditions govern your access to and use of our website, products, and services.
By using our website or placing an order, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.
2. Definitions
For the purpose of these Terms and Conditions:
- “Company,” “We,” “Us,” or “Our” refers to SmartPhones Fiti Kenya.
- “Customer,” “User,” or “You” refers to any individual accessing the website or purchasing products from us.
- “Website” refers to the official SmartPhones Fiti Kenya online platform.
- “Products” refers to all smartphones, accessories, electronics, and related items offered for sale.
- “Services” refers to online shopping, customer support, delivery, and related services provided by SmartPhones Fiti Kenya.
3. Use of the Website
By using this website, you agree that:
- You are legally capable of entering into binding agreements
- Information you provide is accurate and complete
- You will not use the website for unlawful or fraudulent purposes
- You will not attempt unauthorized access to our systems or interfere with website operations
We reserve the right to suspend or terminate access to users who violate these Terms.
4. Product Information and Availability
We strive to ensure all product descriptions, images, specifications, and prices displayed on the website are accurate.
However:
- Product colors and appearance may vary depending on device display settings
- Product availability may change without notice
- Pricing errors or inaccuracies may occasionally occur
We reserve the right to correct errors, update information, and cancel affected orders where necessary.
5. Orders and Acceptance
Placing an order through our website constitutes an offer to purchase products from SmartPhones Fiti Kenya.
Orders are subject to acceptance, stock availability, and payment verification. We reserve the right to:
- Refuse or cancel orders at our discretion
- Limit quantities purchased
- Request additional verification before processing orders
An order is considered confirmed only after payment has been successfully verified and accepted by our team.
6. Pricing and Payments
All prices displayed on the website are in Kenyan Shillings (KSh) unless otherwise stated.
We accept approved payment methods available on our platform, including M-Pesa and other supported payment options.
Customers are responsible for ensuring payment details provided are accurate and authorized.
7. Delivery and Shipping
We offer delivery services within Kenya through our logistics and courier partners.
Estimated delivery timelines are provided for convenience and may vary depending on location, weather, courier operations, or other unforeseen circumstances.
Customers are responsible for providing accurate delivery information. SmartPhones Fiti Kenya shall not be liable for delays or failed deliveries resulting from incorrect customer information.
8. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our Refund and Returns Policy.
Products returned must meet the eligibility conditions outlined in the policy. Refunds or exchanges may be declined if returned items do not comply with stated requirements.
9. Warranty
Selected products may include manufacturer or seller warranties where applicable.
Warranty coverage does not apply to:
- Physical or accidental damage
- Water or liquid damage
- Unauthorized repairs or modifications
- Damage caused by misuse, negligence, or improper handling
Customers must follow the warranty claim procedures provided where applicable.
10. User Accounts
Customers may create accounts to access certain website features.
You are responsible for maintaining the confidentiality of your account credentials and all activities conducted under your account.
We reserve the right to suspend or terminate accounts involved in suspicious, fraudulent, or unauthorized activity.
11. Intellectual Property
All content on this website, including logos, text, graphics, images, product descriptions, and software, is the property of SmartPhones Fiti Kenya or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use website content without prior written consent.
12. Limitation of Liability
SmartPhones Fiti Kenya shall not be liable for indirect, incidental, special, or consequential damages arising from:
- Use or inability to use the website
- Delays in delivery
- Product misuse
- Technical interruptions or system failures
- Unauthorized access to customer information
Our maximum liability shall not exceed the amount paid for the purchased product.
13. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Third-Party Links
Our website may contain links to third-party websites for convenience or informational purposes. We are not responsible for the content, privacy practices, or policies of external websites.
15. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time without prior notice.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
16. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of Kenya.
Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts of Kenya.
17. Contact Information
For any questions regarding these Terms and Conditions, please contact:
📞 0792173257
🌐 SmartPhones Fiti Kenya
WhatsApp Us